Effective Date: May 10, 2026

Welcome to Puff Crew Smoke Shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website:

Website: https://puffcrewsmokeshop.com/
Business Address: 2105 Justin Ln #107, Austin, TX 78757, United States

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our WooCommerce store, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Pages visited and time spent on the website

Age Verification Information

Because we sell vape and electronic cigarette products, we may collect age verification information to ensure compliance with local, state, and federal laws.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Prevent fraud and unauthorized transactions
  • Improve website performance and customer experience
  • Comply with legal obligations and age restrictions
  • Send promotional emails or offers (only if you opt in)

3. Payment Processing

Payments made through our website are processed securely through third-party payment providers. We do not store your full payment card details on our servers.

Our payment processors may collect and process your payment information according to their own privacy policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Support marketing and advertising efforts

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to:

  • Process payments
  • Ship orders
  • Verify age and identity
  • Operate and maintain our website
  • Comply with legal obligations

These third parties are required to protect your information and use it only for authorized purposes.

6. Age Restrictions

Our products are intended only for adults of legal smoking age in their jurisdiction.

By using this website, you confirm that you are legally permitted to purchase vape and electronic cigarette products in your location.

We reserve the right to refuse service or cancel orders if age verification cannot be completed.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing any personal information.

10. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Maintain legal and financial records
  • Resolve disputes
  • Enforce our policies

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Puff Crew Smoke Shop
2105 Justin Ln #107
Austin, TX 78757
United States

Website: https://puffcrewsmokeshop.com/